How clinicians use NovoPsych to their own mental health
Dr Damon Ashworth discusses with Dr Ben Buchanan how psychologists can use NovoPsych to not only track patient’s mental health, but also check in with themselves.
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Autism Spectrum Quotient (AQ)
Here at NovoPsych we’ve just added a new assessment to the test library to assist in the diagnosis of Autism Spectrum Disorder (ASD). While the prevalence of ASD is only 0.7% in the community, among...
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Burnout among psychologists: The Professional Quality of Life Scale (ProQOL)
I’ve heard from a lot of mental health professionals about times that they’ve been close to burnout, and I want to take the time to share with you how to measure your own professional wellbeing....
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Predictors of Career Satisfaction Among Psychologists
Are mental health clinicians satisfied with their careers? I’ve been seeking to understand factors that relate to high levels of career satisfaction. Of course burnout is a major consideration, and...
View ArticleHow can I get the results from NovoPsych on my computer or practice...
Back to FAQs How can I get the results from NovoPsych on my computer or practice management software? When a client takes a test the results are automatically emailed in PDF to the clinician’s...
View ArticleWhen I try to login to the WebApp I get a blank screen or two forward slashes...
Back to FAQs When I try to login to the WebApp I get a blank screen or two forward slashes ( // ) To resolve the // error your browser’s cache will need to be cleared. Below are guides for how to...
View ArticleIs NovoPsych available in North America?
Back to FAQs Is NovoPsych available in North America? We have partnered with BetterWorld Healthcare in the American market and they offer the NovoPsych platform under the brand name BetterMind. Click...
View ArticleThe NovoPsych iPad app has stopped working, how can I fix it?
Back to FAQs The NovoPsych iPad app has stopped working, how can I fix it? From time to time there may be a bug in NovoPsych that stops it from working. To fix this,1. Press the home button to exit...
View ArticleHow does NovoPsych protect my patient information? Is NovoPsych Secure?
Back to FAQs How does NovoPsych protect my patient information? Is NovoPsych Secure? We take privacy and security very seriously, and use high level 256bit encryption to protect your data. We meet or...
View ArticleI have forgotten my password. How can I reset it?
Back to FAQs I have forgotten my password. How can I reset it? If you have forgotten your password please press “forgot password” within the iPad app or via this link. It will then email you a new...
View ArticleI have changed my address. How can I update it?
Back to FAQs I have changed my address. How can I update it? Open NovoPsych, and once logged in, select the ‘Account’ button. Approximately half way down the screen there is a button called “edit your...
View ArticleSometimes when I’m using the iPad app, I get a notification which interrupts...
Back to FAQs Sometimes when I’m using the iPad app, I get a notification which interrupts use. How can I stop this? We recommend using “Guided Access” which is a setting that allows you to lock your...
View ArticleHow to upgrade plan?
Back to Pricing and Plans How to upgrade plan? Login to NovoPsych and go to the Account tabSelect PlanSelect Change Plan INSERT PICTURE Click on the red circle below INSERT PICTURE Click on Edit...
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How do I cancel my plan?
Related Articles How do I cancel my plan? Read More » How do I see my tax invoices? Read More » How to add a user (practitioner) to a practice plan? Read More » Back to Support How do I cancel my...
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How to change my email address?
Related Articles How do I delete an assessment? Read More » Can I assign an assessment to a different client? Read More » Can I change the date of an assessment? Read More » Back to Support How to...
View ArticleCan I use NovoPsych on Android or Windows tablet?
Related Articles How long can I use NovoPsych for free? Read More » How to merge two NovoPsych accounts? Read More » How do I lock my iPad into NovoPsych to ensure security? Read More » Back to...
View ArticleHow do I lock my iPad into NovoPsych to ensure security?
Related Articles How long can I use NovoPsych for free? Read More » How to merge two NovoPsych accounts? Read More » How do I lock my iPad into NovoPsych to ensure security? Read More » Back to...
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Can I change the date of an assessment?
Related Articles How do I delete an assessment? Read More » Can I assign an assessment to a different client? Read More » Can I change the date of an assessment? Read More » Back to Support Can I...
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Can I assign an assessment to a different client?
Related Articles How do I delete an assessment? Read More » Can I assign an assessment to a different client? Read More » Can I change the date of an assessment? Read More » Back to Support Can I...
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